Purchase Policy

Try Before You Purchase:

The only legal way to obtain Vidus is through our official website. All our products are sold as "try-before-you-buy" software. You can download videos for free trial, so you have enough time to verify the program's functionality. We urge you to test it out before you buy it and hope you will want to join our thousands of satisfied users!

Any third party trademarks used in this website are property of their respective owners. All the related logos and images, including but not limited to Netflix, Amazon, Disney, Hulu, HBO and more are registered trademarks of their own. Vidus LLC, Inc. is not owned by or affiliated with them. and any of those companies.

Purchase Benefits

A registration key that prevents the trial version from expiring after 30 days, and removes watermark on output video. Free updates as long as your update subscription is valid. Technical support as long as your update subscription is valid. (When subscription expires, no further update or support will be available, but the product will continue to operate).

For a detailed explanation of Vidus's purchase options, please click here. You can renew expired subscriptions at any time. Please have a look at our price list, we are currently offering 2 types of subscription plan:

  • Monthly Subscription: 19.9$/Month

  • Yearly Subscription: 59.9$/Month

Once your subscribed our product, you will enjoy the future released new features for free as our development team updates the software on a constant basis. After your purchase, please create account within our website and activate the software with email and license key.

Refund Policy

You could contact the customer service to refund the software if you are dissatisfied with its features or functions are not working well within 14 days of purchase in the first subscription month. However, if the subscription period exceeds 14 days, we can only cancel your subscription instead of a refund.

Cancellation Policy

Vidus offers subscription plan for a monthly or yearly basis, so if you are not satisfied with the service, you can cancel or pause the subscription plan at any time. The cost of that month would be deducted, however, from the next month, we won't charge the subscription fee.

Refund Requests That Will Not Be Accepted

❌ You have changed your mind about our product or plans.

❌ You bought the wrong plan but did not request an exchange prior to the refund deadline.

❌ You have requested a refund, but the money-back guarantee period for the purchase has expired.

❌ You did not read the product description before purchasing, resulting in dissatisfaction with the functions or compatibility of our product.

❌ You have experienced insurmountable technical issues when using our product, yet you refuse to share any further information or cooperate with our Support Team.

Refund Requests That Will Be Accepted

⭕️ You unintentionally bought the same plan you previously had; the duplicate may be returned for a refund.

���️ You have bought the incorrect product and then the correct product within the refund period; the incorrect order may be returned for a refund.

⭕️ You have canceled the auto-renew service prior to the date of renewal, but you are still being charged.

⭕️ There are technical issues with the bought product, and no remedy has been supplied within 30 days.

Important Notices

ViduSoft provides a 7-day money-back guarantee on Monthly and Annual Plans. Your money-back guarantee begins when your payment is processed.

Automatic renewal is by default enabled. However, the service is optional and may be turned off at any moment. You may contact us through email at [email protected], and we will promptly assist you with canceling the subscription. After the refund time has expired, no exchanges will be permitted.

Your refund will be completed within one to seven business days, depending on the specific situation. If you do not get it in a timely manner, please contact the Support Team to inquire about its status.

After a refund has been granted, the associated license will be canceled. Please uninstall and delete ViduSoft from your computer.

Please contact us at [email protected] if you have more concerns regarding our refund policy.